The Hospitality & Room Division Management Study Program is a Diploma IV vocational education or equivalent to an applied bachelor’s degree. This applied Diploma IV program is able to develop students’ knowledge, skills and attitudes in improving international qualifications in the field of Hospitality and Room Division. The Hospitality & Room Division Management study program can also develop global competitiveness competencies, mastery of problem solving, innovation in the field and an entrepreneurial spirit. This program can be completed in 8 semesters. Students can also take an internship program for two periods on an international scale according to the academic year planned by the Batam Tourism Polytechnic.
The learning program is designed with a 60% practical scheme and 40% theory. The identity of the study program listed in the curriculum structure is:
- Institution Name: Batam Tourism Polytechnic (PPB)
- Accreditation: B (4000/SK/BAN-PT/Ak.Ppj/STr/X/2023)
- Program Study Name: Hospitality & Room Division Management
- Academic Degree: S.Tr. Par (Bachelor of Applied Tourism)
- PDPT Code: 105010 (Study Program Code: 93206)
- Language of Instruction: Indonesian
- Study Period: 4 Years
ACCREDITED B
4000/SK/BAN-PT/Ak.Ppj/STr/X/2023 (validated until: 2027)
VISION
To become an international standard study program in the ASEAN region, highly competitive, and able to play an active role in national tourism development through the process of education, research and community service in the field of Hospitality & Room Division Management
MISSIONS
- Improving the quality of education and teaching in Hospitality & Room Division Management through developing learning capacity;
- Improving the quality and variety of research for the development of Hospitality & Room Division Management knowledge based on local wisdom;
- Increasing the capacity for scientific application of Hospitality & Room Division Management through community service in order to improve community welfare;
- Increase the capacity of scientific application management in the Hospitality & Room Division Management through the Community Service partnership program in order to improve community welfare.
- Encourage the independence of Hospitality & Room Division Management globally by creating innovation and credibility based on professionalism and entrepreneurship.
- Strengthening the Higher Education network in the field of Indonesian Hospitality & Room Division Management by collaborating institutionally with tourism-based institutions/industry in particular.
STRATEGIES
- Building a human resource development and training center, as well as complete facilities and infrastructure in stages according to the needs and scientific developments in the Hospitality & Room Division Management.
- Develop a curriculum that is in synergy with industry and is guided by the Indonesian National Job Qualifications (KKNI) and organizes an adaptive, communicative, transparent and innovative learning process
- Facilitate lecturers to design and carry out research according to their expertise group, with internal and external funding support.
- Facilitate lecturers to design and carry out community service according to their expertise group, with funding support from both internal and external sources.
- Building a network of domestic and international collaboration with industry, institutions, agencies and community organizations to design, build and carry out collaboration in the Hospitality & Room Division sector.
- Providing facilities and infrastructure as well as business incubator programs for students with internal and external funding.
STUDY PROGRAM VALUES
- Hospitality, being able to act and behave in accordance with moral values, be friendly, have a good appearance and be polite in the campus environment.
- Adaptive, able to play an active role in participating in activities in the campus environment by creating a feeling of safety, comfort, cleanliness, orderliness and friendliness.
- Collaborative, able to work together by thinking critically, being humble, and prioritizing honesty.
- Integrity, being able to carry out and carry out the mandate given by adhering firmly to the norms and rules that apply in institutions, society and organizations.
- Sustainable, able to apply continuous efforts to make improvements and developments to achieve better results
- Entrepreneurship, being able to have optimistic thoughts and actions, be patient, persistent, sensitive to opportunities and dare to take risks to gain greater benefits.
GRADUATE PROFILE
The capabilities of the D-IV Applied Science of Tourism (Hospitality & Room Division Management Study Program) are based on technological advances in accordance with professional ethics, entrepreneurial spirit, described in work as follows:
Profile of Hospitality & Room Division Management Study Program Graduates
| CODE | PROFESSIONS | DESCRIPTIONS |
|---|---|---|
| PL-01 | Profesional Room Division | Hospitality & Room Division Management Study Program Graduates are able to develop careers in the fields of front office; housekeeping; laundry; telecommunications and public relations in the industrial lodging area. |
| PL-02 | Hospitality Management Leadership | Hospitality & Room Division Management Study Program Graduates have leadership skills; communication skills; and adapt to multi-disciplinary sectors globally. |
| PL-03 | Enterpreneurship | Hospitality & Room Division Management Study Program Graduates are able to develop their own business (start-up) with entrepreneurial abilities. |
| PL-04 | Academics & Researchers Hospitality | & Room Division Management Study Program Graduates are able to develop their knowledge by continuing their education to a higher level. |
CURRICULUM
| SEMESTER 1 | SEMESTER 2 | SEMESTER 3 | SEMESTER 4 | SEMESTER 5 | SEMESTER 6 | SEMESTER 7 | SEMESTER 8 |
|---|---|---|---|---|---|---|---|
| Agama | Bahasa Indonesia | Mandarin 2 | On The Job Training 1 | Principles of Hospitality Accounting | Hotel Information System | Quality Assurance Management | On The Job Training 2 |
| Pancasila | Kewarganegaraan | Basic of Management | Human Resources Management 1 | Tourism Statistics | Franchise Management | Final Project | |
| English For Hospitality 1 | Cross Culture Understanding | English Specific Purpose 1 | Hospitality Marketing | Research Methodology | Environment Rules and Regulations | ||
| Quality Customer Care | English For Hospitality 2 | Butler Service | law of Tourism | Digital Marketing | Hotel Accounting | ||
| Hygiene Sanitation & Safety | Entrepreneurship 1 | Room Division Supervisiory | English Specific Purpose 2 | Entepreneurship 2 | Financial Management | ||
| Introduction to Tourism & Hospitality | Mandarin 1 | Culinary Knowledge | Tax Regulation | Human Resources Management 2 | Revenue Management | ||
| Front Office Operation 1 | Front Office Operation 2 | Interior Design and Landscape | Room Division Management | Management of Entertainment | Seminar | ||
| Housekeeping Operation 1 | Housekeeping Operation 2 | MICE | E-commers | Hotel Planning | |||
| Computer Application for Hotel | Front Office Cashier | Food and Beverage Knowledge | Cost Control | ||||
| Linen & Laundry | Psichology of Service | Spa management |
Focus of Program Study Competencies
- Hospitality and Tourism Management
- Innovations in Hospitality and Tourism
- Hospitality Services Management and Leadership
- Accommodation & Room Division Management
- Hospitality Policy and Strategy
- Hospitality Information Technology
- Financial Management Skills in the Hospitality Industry
- Public Relations, Marketing, Digital Technology and Tourism
- Future Trends in the Hospitality and Tourism
- Hospitality and Tourism Education
WORK PROSPECT
- Hotel Industry
- Service Apartment
- Retail Company
- Cleaning Service Company
- Department Store
- Cruise Line
- General Manager
- Room Division Manager
- Executive Housekeeper
- Front Office Manager
- Laundry Manager